Privacy Statement

SimCentric Technologies is a company with a singular focus on simulation. With a global customer base, SimCentric is a well-established company with an extensive, mature product portfolio and multiple ongoing research and development programs partnered with industry, government and academia.

Who are SimCentric Technologies?

Welcome to one of SimCentric Technologies websites (the “Site”) which is owned and operated by SimCentric Technologies (“SimCentric”) on behalf of the SimCentric Technologies (Private) Ltd. SimCentric is firmly committed to maintaining your privacy by dealing with personal information in accordance with applicable laws.

The following privacy policy (“Privacy Policy”) outlines the type of information we will collect from you, how we may use that information, whether we may disclose such information to a third party, and your ability to update or correct such information.

Scope of Privacy Policy

This Privacy Policy applies solely to SimCentric Technologies (Private) Ltd Sites, and does not apply to third party websites that are linked from or to this SimCentric Sites. We encourage you to carefully read the privacy policies of such third party websites.

Your Consent to this Privacy Policy

This Privacy Policy is in addition to and to be read in conjunction with the SimCentric Technologies (Private) Ltd Online Terms of Use. If you do not agree with any of the terms of our Privacy Policy, please leave the Sites immediately.

Non-Personal Information

SimCentric collects information about our site visitors collectively, including which sections of our Sites and which areas of our Sites are most frequently visited, how often and for how long. This data is always used as aggregated, non-personal information. SimCentric utilises this information to improve and enhance our services by monitoring the areas on the Sites which are most popular.

IP Addresses

SimCentric’s web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.

Cookies 

SimCentric uses cookies to enhance your online experience by making it easier for you to use and access the features of the Sites. Users who do not wish to receive cookies can instruct their web browsers to refuse them but this may limit the features of the Sites which are available to you.

Third Party Measurement

In order to better understand our users, SimCentric’s partners utilise third party measurement companies, Google Analytics to assess Site traffic.
A tracking code is used to collect the information on the usage of the SimCentric including (but not limited to) the following:

(a) The number of page views (or page impressions);
(b) The number of unique visitors;
(c) How long these unique visitors (on average) spend;
(d) Common entry and exit points.

This is also aggregate, non-personal information and is collated and provided to SimCentric to assist in analysing the usage of the Sites. This data is also accessible by media organisations and research companies, for the purpose of conducting industry comparisons with other Internet websites.

How Will Your Personal Information Be Used?

SimCentric collects information with the aim of providing you with the best quality and ease of service when visiting our Sites. We use the information you provide to us to evaluate and improve our services. We may develop and use, in our sole discretion, consumer research which may be based on your use of our services. If you indicate your agreement to be contacted for this purpose, we may also use your personal information to contact you from time to time with regular newsletters about our products and services and/or other information or communications about goods or services which we think may be of interest to you.

How Do We Collect Your Personal Information?

We will ask you when we need information which personally identifies you.  We will not collect such information unless you provide it voluntarily.
When you provide us with personal information, you are authorising us to deal with that information in accordance with the terms of this Privacy Policy.

How Will We Protect Your Personal Information?

SimCentric takes all reasonable steps to ensure the security of our systems on which your personal information may be stored including the use of secure servers that are protected in controlled facilities. Our employees and contractors with potential access to personal information are required to respect the confidentiality of personal information held by SimCentric. Unfortunately, there are always risks involved in storing information by electronic means and SimCentric will not be responsible for any unauthorised access to or use of your personal information.

Your Right to Access and Modify Your Personal Information

Subject to some exceptions, you have the right to request access to any personal information relating to you that held by SimCentric in accordance with applicable laws. Ordinarily, a copy of the personal information held by SimCentric electronically or in files can be provided for nominal postage and handling fees.
If you:

(a) Wish to access the personal information relating to you that is held by SimCentric; or
(b) Wish to update personal information relating to you that is held by SimCentric because you believe that information is incorrect or out of date; or
(c) No longer wish to have personal information relating to you held by SimCentric,

You will need to contact us with sufficient details for SimCentric to identify you, and to contact you in the event that SimCentric requires further confirmation of your identity.
By requesting that SimCentric cease holding personal information relating to you, you acknowledge and agree that SimCentric will cease the provision of all services to you requiring such information. SimCentric will then take all reasonable steps to ensure that the personal information relating to you is destroyed or de-identified by secure means.

Changes to this Privacy Policy

SimCentric will review and update this Privacy Policy periodically to ensure that SimCentric complies with current laws and legislation for the best protection of your online privacy. If we decide to change this Policy, we will post these changes on our Sites.

What to do if You Have a Problem or Question

If you have any questions, complaints or requests relating to online privacy issues on our Sites, please contact us.